Smithware module

OmniScan™

Coordinate supply, demand, and network constraints with proactive alerts and guided remediation.

OmniScan ingests cross-system telemetry, forecasts near and mid-range demand, and continuously tunes inventory policy across regions.

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Module identity

OmniScan logo
Smith International Partners logo

What customers can do

  • ARIMA + Prophet ensemble forecasting with seasonal overlays
  • Policy simulation sandbox with What-If drivers and guardrails
  • Real-time ERP/POS connectors (Shopify, NetSuite, SAP, custom APIs)
  • Exception routing via Slack, Teams, and email playbooks

What this module does

Clear capabilities and outcomes so operators can assess fit in minutes.

Capabilities

Operator workflows

  • ARIMA + Prophet ensemble forecasting with seasonal overlays
  • Policy simulation sandbox with What-If drivers and guardrails
  • Real-time ERP/POS connectors (Shopify, NetSuite, SAP, custom APIs)
  • Exception routing via Slack, Teams, and email playbooks

Business outcomes

What teams gain

  • 12-18% working capital reduction on pilot cohorts
  • 35% decrease in stock-outs across beta programs
  • <24h onboarding for most standard connectors

Cross-module integrations

Data handoffs and automations this module powers across the Smithware suite.

  • AlignIQ scoring to prioritise remediation backlog
  • OptimEyes layout feedback for slotting & zone density
  • SupplyChainIQ supply plans for auto-replenishment

Key performance indicators

Fill rate

95.5%

1.3 pts

Week-over-week delta vs launch baseline

Stock-out rate

1.4%

-0.5 pts

Guardrail threshold 0.02%

APAC latency (p95)

198 ms

-12 ms

Post TLS optimisations (24h window)

Revenue impact (YoY)

8.7%

1.2 pts

OmniScan + AlignIQ portfolio uplift

Benchmark snapshot

Refreshed Nov 3, 2025, 11:45 AM. Fill rate 95.5% with stock-outs 1.4%; markdown lift 13.1%.

Inventory readiness

Fill rate
95.5%
Stock-out rate
1.4%
Forecast MPE
6.5%
Safety stock adjustments
28

Pricing performance

Markdown lift
13.1%
Elasticity delta
-3.2%
Guardrail breaches
0

Platform benchmarks

TLS 1.3 Adoption

On track
Target
100%
Observed
100%

TLS 1.3 enforced across all tenants including staging.

Legacy Protocol Exposure

On track
Target
0%
Observed
0%

Legacy protocol negotiation disabled.

A11y Score (Lighthouse)

On track
Target
95
Observed
98

Autofocus regression remediated; 2025-11-03 capture packaged for TLS reel.

Benchmark capture readiness

On track
Target
1
Observed
1

TLS benchmark reel recorded 2025-11-03 with control-center overlays; assets staged for demo kit.

Remediation rehearsal readiness

Watch
Target
1
Observed
0.6

Cross-functional go/no-go rehearsal scheduled for 2025-11-05 with Support Ops + GTM.

Operational playbook assets

TLS compliance capture and the remediation playbook are packaged for implementation, support, and customer operations.

TLS Compliance Benchmark Reel

OmniScan Engineering

Walkthrough of TLS 1.3 enforcement across NA, EU, and APAC edges with handshake metrics, latency overlays, and accessibility captions ready for demo kit packaging.

Published
Nov 3, 2025
Duration
2m 8s
  • Handshake success above 99.99% across NA/EU/APAC edges
  • Legacy cipher suites removed and verified against compliance packet
  • Control Center accessibility overlays validated for operators

OmniScan Launch-Day Remediation Playbook

Version 2025.11.0

Step-by-step launch-day response plan covering TLS fallback, demand variance guardrails, communications cadences, and incident bridge ownership.

  • TLS fallback and edge routing escalation paths
  • Demand variance mitigation workflow with AlignIQ guardrails
  • Communications, status broadcasting, and Customer Ops handoffs
Owner: OmniScan Engineering + Support Ops

Regional performance

North America

On track
P95 latency
174 ms
Orders/hour
876

Europe

On track
P95 latency
188 ms
Orders/hour
672
  • CDN invalidation lag during nightly price sync resolved; monitoring for regression.
  • TLS compliance packet validated across Frankfurt and Dublin edges.

APAC

On track
P95 latency
198 ms
Orders/hour
524
  • Latency trending down 11% week-over-week; benchmark capture archived for demo kit.
  • TLS compliance packet validated across Singapore, Sydney, and Tokyo edges with automated certificate rotation checks.
  • Latency trend healthy at 198ms; capture benchmark assets for launch kit.

Next actions

  • Distribute TLS benchmark reel to GTM and Control Center libraries.
  • Publish launch-day remediation playbook inside the control tower console and share with Customer Ops.
  • Run cross-functional go/no-go rehearsal before 2025-11-06 covering TLS fallback, demand variance, and comms routing.

Control tower alerts

TLS benchmark reel ready

Package the 128-second TLS reel into the launch kit and share with GTM before the rehearsal. TLS 1.3 coverage is 100.00%.

Demand variance trending up

AlignIQ flagged 9.4% variance in APAC household category. Prepare conditional markdown scenarios.

OmniScan ↔ SupplyChainIQ bundle activated

Customer X enabled the Ops Resilience bundle; ensure onboarding checklist is complete.

Inventory coverage

Regional fulfilment readiness. Backorders above 2% trigger a guardrail.

North AmericaBackorders 0.9%
In stock96.8%
Safety stock78.0%
EuropeBackorders 1.4%
In stock95.1%
Safety stock74.0%
APACBackorders 1.8%
In stock94.4%
Safety stock81.0%

Supply chain visibility

Active routes 42 • On-time performance 97.3%

Guardrails active

Port Klang congestion

high

Carrier ETA slip of 18h flagged by SupplyChainIQ. OmniScan reroute recommendation issued to Singapore DC.

Modules: SupplyChainIQ · OmniScanMitigation aligned

Activated dual-source suppliers and updated OMS via Control Center API

LHR customs hold

medium

Documentation mismatch detected; CarbonIQ flagged emission certificate update pending.

Modules: CarbonIQ · OmniScanMitigation aligned

Compliance template pushed to carrier portal via workflow automation

Logistics network overview

Warehouse utilisation and mobile readiness snapshot.

Singapore Hub

Utilisation 76%
Inbound
1,240
Outbound
1,184
  • APAC p95 latency 198ms over last 24h
  • 24h TLS benchmark capture completed
  • Switch to resilient routing playbook under rehearsal

Dallas Fulfilment

Utilisation 68%
Inbound
980
Outbound
1,054

Frankfurt DC

Utilisation 72%
Inbound
812
Outbound
788
  • Nightly CDN invalidation regression resolved

Smithware integrations

Bundle OmniScan with fellow Smithware modules or add targeted capabilities.

Ops Resilience

OmniScan · SupplyChainIQ · RiskIQ

$1,899 /USD

Save 18% vs individual modules

Commerce Intelligence

OmniScan · AlignIQ · CarbonIQ

$1,499 /USD

Save 22% vs individual modules

Add-ons

  • AlignIQ Guardrails$299 /USD

    Real-time policy enforcement and guided remediation.

  • VisionRendr Logistics Overlay$199 /USD

    Visualise inventory heatmaps inside AR/VR-enabled devices.

ProcessIQ rehearsal sync

Launch rehearsal readiness

OmniScan orchestration reacts to ProcessIQ launch milestones. Keep this feed in lockstep so exports and social automations flip at the right moment.

Updated Nov 3, 2025, 5:30 PM

33.3%

Milestones complete (0 blockers active)

Next milestone

Finance SLA countersign

Owner
Legal & Finance Ops
Scheduled
Nov 2, 2025, 6:00 PM
Status
in-progress

Actions

Download status JSONDownload status CSVView ProcessIQ timeline

Smithware control center signal

Aggregated telemetry from OmniScan, Syntrix, RiskIQ, and ProcessIQ.

Updated 11/3/2025, 5:05:00 PM

Hybrid uptime

98.5%

Syntrix DeviceIQ integrated uptime across monitored cells.

View module →

Fill rate

95.5%

OmniScan inventory fill rate (last benchmark refresh).

View module →

APAC latency p95

198

Milliseconds after TLS remediation packet.

View module →

Cross-module alerts

OmniScan12:20 PM

TLS benchmark reel ready

Package the 128-second TLS reel into the launch kit and share with GTM before the rehearsal. TLS 1.3 coverage is 100.00%.

View details →
OmniScan11:58 AM

Demand variance trending up

AlignIQ flagged 9.4% variance in APAC household category. Prepare conditional markdown scenarios.

View details →
OmniScan10:12 AM

OmniScan ↔ SupplyChainIQ bundle activated

Customer X enabled the Ops Resilience bundle; ensure onboarding checklist is complete.

View details →