Smithware module

OmniScan™

Coordinate supply, demand, and network constraints with proactive alerts and guided remediation.

OmniScan ingests cross-system telemetry, forecasts near and mid-range demand, and continuously tunes inventory policy across regions.

Module identity

OmniScan logo
Smith International Partners logo

What customers can do

  • ARIMA + Prophet ensemble forecasting with seasonal overlays
  • Policy simulation sandbox with What-If drivers and guardrails
  • Real-time ERP/POS connectors (Shopify, NetSuite, SAP, custom APIs)
  • Exception routing via Slack, Teams, and email playbooks

What this module does

Clear capabilities and outcomes so operators can assess fit in minutes.

Capabilities

Operator workflows

  • ARIMA + Prophet ensemble forecasting with seasonal overlays
  • Policy simulation sandbox with What-If drivers and guardrails
  • Real-time ERP/POS connectors (Shopify, NetSuite, SAP, custom APIs)
  • Exception routing via Slack, Teams, and email playbooks

Business outcomes

What teams gain

  • 12-18% working capital reduction on pilot cohorts
  • 35% decrease in stock-outs across beta programs
  • <24h onboarding for most standard connectors

Cross-module integrations

Data handoffs and automations this module powers across the Smithware suite.

  • AlignIQ scoring to prioritise remediation backlog
  • OptimEyes layout feedback for slotting & zone density
  • SupplyChainIQ supply plans for auto-replenishment
OmniScan control center showcasing real-time inventory intelligence

OmniScan control center hero — real-time inventory, supply, and latency intelligence.

Asset generated via Smithware creative automation (OpenAI gpt-image-1).

Inventory intelligence in action

AlignIQ-generated insights power OmniScan recommendations. Recent guidance flowing to operations teams:

  • Baseline price: $149.00
  • Avg competitor price: $141.71
  • Demand outpacing competitors → +2%
  • Inventory coverage sufficient

Suggested price action: $151.98

Benchmark snapshot

Refreshed Nov 3, 2025, 11:45 AM. Fill rate 95.5% with stock-outs 1.4%; markdown lift 13.1%.

Inventory readiness

Fill rate
95.5%
Stock-out rate
1.4%
Forecast MPE
6.5%
Safety stock adjustments
28

Pricing performance

Markdown lift
13.1%
Elasticity delta
-3.2%
Guardrail breaches
0

Platform benchmarks

TLS 1.3 Adoption

On track
Target
100%
Observed
100%

TLS 1.3 enforced across all tenants including staging.

Legacy Protocol Exposure

On track
Target
0%
Observed
0%

Legacy protocol negotiation disabled.

A11y Score (Lighthouse)

On track
Target
95
Observed
98

Autofocus regression remediated; 2025-11-03 capture packaged for TLS reel.

Benchmark capture readiness

On track
Target
1
Observed
1

TLS benchmark reel recorded 2025-11-03 with control-center overlays; assets staged for demo kit.

Remediation rehearsal readiness

Watch
Target
1
Observed
0.6

Cross-functional go/no-go rehearsal scheduled for 2025-11-05 with Support Ops + GTM.

Operational playbook assets

TLS compliance capture and the remediation playbook are packaged for implementation, support, and customer operations.

TLS Compliance Benchmark Reel

OmniScan Engineering

Walkthrough of TLS 1.3 enforcement across NA, EU, and APAC edges with handshake metrics, latency overlays, and accessibility captions ready for demo kit packaging.

Published
Nov 3, 2025
Duration
2m 8s
  • Handshake success above 99.99% across NA/EU/APAC edges
  • Legacy cipher suites removed and verified against compliance packet
  • Control Center accessibility overlays validated for operators

OmniScan Launch-Day Remediation Playbook

Version 2025.11.0

Step-by-step launch-day response plan covering TLS fallback, demand variance guardrails, communications cadences, and incident bridge ownership.

  • TLS fallback and edge routing escalation paths
  • Demand variance mitigation workflow with AlignIQ guardrails
  • Communications, status broadcasting, and Customer Ops handoffs
Owner: OmniScan Engineering + Support Ops

Regional performance

North America

On track
P95 latency
174 ms
Orders/hour
876

Europe

On track
P95 latency
188 ms
Orders/hour
672
  • CDN invalidation lag during nightly price sync resolved; monitoring for regression.
  • TLS compliance packet validated across Frankfurt and Dublin edges.

APAC

On track
P95 latency
198 ms
Orders/hour
524
  • Latency trending down 11% week-over-week; benchmark capture archived for demo kit.
  • TLS compliance packet validated across Singapore, Sydney, and Tokyo edges with automated certificate rotation checks.
  • Latency trend healthy at 198ms; capture benchmark assets for launch kit.

Next actions

  • Distribute TLS benchmark reel to GTM and Control Center libraries.
  • Publish launch-day remediation playbook inside the control tower console and share with Customer Ops.
  • Run cross-functional go/no-go rehearsal before 2025-11-06 covering TLS fallback, demand variance, and comms routing.

Action recommendations

AlignIQ-powered guidance surfaced for the current telemetry window with suggested actions.

medium priority

Baseline price: $149.00

Action: Monitor conversion impact and refresh benchmarks on next sync.

medium priority

Avg competitor price: $141.71

Action: Monitor conversion impact and refresh benchmarks on next sync.

medium priority

Demand outpacing competitors → +2%

Action: Monitor conversion impact and refresh benchmarks on next sync.

medium priority

Inventory coverage sufficient

Action: Monitor conversion impact and refresh benchmarks on next sync.

Customer remediation toolkit

TLS compliance capture and the remediation playbook are available for implementation, support, and operations teams.

TLS Compliance Benchmark Reel

Walkthrough of TLS 1.3 enforcement across NA, EU, and APAC edges with handshake metrics, latency overlays, and accessibility captions ready for demo kit packaging.

  • Handshake success above 99.99% across NA/EU/APAC edges
  • Legacy cipher suites removed and verified against compliance packet
  • Control Center accessibility overlays validated for operators

OmniScan Launch-Day Remediation Playbook

Step-by-step launch-day response plan covering TLS fallback, demand variance guardrails, communications cadences, and incident bridge ownership.

  • TLS fallback and edge routing escalation paths
  • Demand variance mitigation workflow with AlignIQ guardrails
  • Communications, status broadcasting, and Customer Ops handoffs
Owner: OmniScan Engineering + Support Ops

Pricing

Configured for fast onboarding. Bring your team and integrations; we align tiers to utilisation and connector needs.

Individual

$0.00

    Core

    $0.00

    • Real-time stock tracking with intuitive dashboards
    • Basic AI forecasting from historical sales data
    • Automated alerts for low and excess stock
    • Cloud-hosted deployment for fast onboarding

    Pro

    $0.00

    • AI-driven forecasting with seasonal and event adjustments
    • Automated purchase order generation
    • Supplier performance tracking and reliability scoring
    • Full ERP and POS integration

    Enterprise+

    $0.00

    • Predictive shipment and route optimization
    • Automated stock balancing between locations
    • Supplier benchmarking with automated sourcing recommendations
    • IoT integration for real-time stock condition monitoring

    Security & integration posture

    OmniScan follows SIP security practices: encrypted pipelines, workspace RBAC, audit logging, and secrets rotation. Connectors are tunnelled via managed service accounts with regional failover.

    OmniScan logo

    Customer vignette

    Northwind Logistics global roll-out

    OmniScan became our command center in weeks. Procurement, planning, and finance now work from one inventory truth.Director of Supply Chain, Northwind Logistics

    Northwind consolidated three regional ERPs into OmniScan, using AlignIQ guardrails to orchestrate policy updates and OptimEyes to reconfigure high-velocity hubs.

    Working capital released

    USD 18M

    Stock-outs reduced

    ▼ 37%

    Time to value

    6 weeks

    Smithware programme update

    Rollup refreshed Nov 3, 2025. Reach out if you need deeper implementation guidance or a tailored walkthrough.