Smithware module

DeviceIQ

Edge telemetry pipeline for hardware assets with predictive maintenance hooks.

DeviceIQ captures sensor data from deployed devices, normalizes feeds, and streams actionable insights into Smithware dashboards.

Module identity

Smith International Partners wordmark
Smith International Partners logo

What customers can do

  • Multi-protocol ingestion (MQTT, OPC-UA, Modbus)
  • Edge buffering with offline replay safeguards
  • Telemetry tagging and anomaly detection
  • Direct handoff into OmniScan remediation and ProcessIQ automations

What this module does

Clear capabilities and outcomes so operators can assess fit in minutes.

Capabilities

Operator workflows

  • Multi-protocol ingestion (MQTT, OPC-UA, Modbus)
  • Edge buffering with offline replay safeguards
  • Telemetry tagging and anomaly detection
  • Direct handoff into OmniScan remediation and ProcessIQ automations

Business outcomes

What teams gain

  • Higher device uptime through proactive monitoring
  • Unified view of hardware health for operations teams
  • Faster incident response with automated escalations

Cross-module integrations

Data handoffs and automations this module powers across the Smithware suite.

  • OmniScan policy triggers for stock and parts
  • ProcessIQ automation for field technician workflows
  • RiskIQ exposure modeling for hardware fleets
DeviceIQ telemetry command hub

DeviceIQ telemetry hub — fleet monitoring, anomaly detection, and maintenance backlog intelligence.

Generated via Smithware creative automation (OpenAI gpt-image-1).

Telemetry control panel

DeviceIQ normalises edge events, monitors firmware rollouts, and triggers guardrail alerts. Refreshed Oct 13, 2025, 9:20 PM. Fleet coverage 80% with 98.5% uptime; anomaly rate 1.1%.

Maintenance watchlist

  • 1 work orders overdue

Regions below target

Coverage or uptime thresholds not met in APAC.

Fleet readiness

Assets online
336 / 420
Fleet uptime
98.5%
Anomaly rate
1.1%
MTTR
4.1 hours

Firmware rollout

Version
2.4.6
Progress
78%
Pending regions
None
Rollback ready
Ready
Next canary
In 0 days

Regional coverage

North America

On track

194 / 200 devices · uptime 98.9%

Alerts open: 2

Europe

Watch

96 / 120 devices · uptime 97.8%

Alerts open: 4

APAC

Action

64 / 100 devices · uptime 97.2%

Alerts open: 6

Flagged anomalies

  • power_draw · SG-Hub-03

    Severity: medium

    Status: in-progress

    Maintenance window scheduled for 2025-10-14 02:00 UTC; suspected filter clog.

Export for automation

Use DeviceIQ telemetry in downstream dashboards, maintenance briefings, and omni-module reports. Download the full dataset:

Export telemetry for ProcessIQ + OmniScan

DeviceIQ pushes anomaly, firmware, and coverage metrics into ProcessIQ and OmniScan playbooks. Use the exports above to keep teams in sync.

Device orchestration workspace

Use the interactive client to replay telemetry, validate automation hooks, and inspect DeviceIQ alerting.

DeviceIQ Dashboard

Data:

Prediction: 0.00

Fleet telemetry snapshot

DeviceIQ export-ready telemetry

Pull fleet metrics, regional coverage, anomalies, and firmware progress for reporting or automation workflows. Refreshed Oct 13, 2025, 9:20 PM.

Fleet coverage

80%

336 / 420 assets online.

Uptime

99%

Fleet-wide uptime (rolling 7 days).

Anomaly rate

1%

High-severity anomalies flagged in the export.

Firmware rollout

78%

Version 2.4.6 adoption across regions.

Regional coverage

  • North America

    97%

    194/200 devices online · 99% uptime

    2 open alerts

  • Europe

    80%

    96/120 devices online · 98% uptime

    4 open alerts

  • APAC

    64%

    64/100 devices online · 97% uptime

    6 open alerts

Flagged anomalies

  • power_draw · SG-Hub-03

    Severity: medium

    Status: in-progress

    Maintenance window scheduled for 2025-10-14 02:00 UTC; suspected filter clog.

Export for automation

Use DeviceIQ telemetry in downstream dashboards, maintenance briefings, and omni-module reports. Download the full dataset:

Maintenance backlog

Track work orders and fulfilment

Export scheduled and active work orders, watch overdue trends, and keep spares logistics aligned with DeviceIQ telemetry.

Scheduled orders

16

Overdue

1

Spares fulfilment

90%

Work orderFacilityAssetTypeStatusPriorityDueOwner
wo-5512SG-Hub-03HVAC-227preventivein-progresshigh10/14/2025, 2:00:00 AMMaintenance Crew APAC
wo-4678DE-Auto-14Robot-881correctivescheduledmedium10/15/2025, 8:30:00 AMRobotics Ops EU
wo-5124NV-Logistics-02Pump-4412inspectionscheduledlow10/18/2025, 4:00:00 PMMaintenance Crew NA

Export backlog for ProcessIQ + operations

Feed maintenance work orders into ProcessIQ runbooks, share updates with Logistics and OmniScan, and archive evidence for compliance.

Remediation recommendations

DeviceIQ highlights anomalies and maintenance risks with suggested actions so ops can act before SLAs slip.

pump-4412 · NV-Logistics-02

temperature_spike · mitigated

medium risk

Cooling loop flush completed; monitor for recurrence.

Action: Schedule remote triage and validate rollback readiness before shift start.

robot-881 · DE-Auto-14

vibration_delta · mitigated

medium risk

Verify torque calibration and rerun alignment sequence.

Action: Schedule remote triage and validate rollback readiness before shift start.

hvac-227 · SG-Hub-03

power_draw · in-progress

medium risk

Maintenance window scheduled for 2025-10-14 02:00 UTC; suspected filter clog.

Action: Schedule remote triage and validate rollback readiness before shift start.

Maintenance 1

high risk

1 work orders overdue

Action: Escalate backlog in ProcessIQ and coordinate spares with Logistics.

SIP logo

Customer vignette

DeviceIQ firmware telemetry programme

The APAC rollout finally has a single source of truth for firmware and anomaly tracking. Smithware keeps our operators ahead of issues.Head of Hardware Operations, Helios Supply

Helios Supply piped hardware telemetry into DeviceIQ, connecting alerts into ProcessIQ runbooks and VisionRendr evidence for leadership updates.

Anomaly detection time

▼ 65%

Firmware compliance

97%

Regions live

NA · EU

Customer value

Updated Nov 3, 2025. DeviceIQ helps operations teams keep fleet telemetry, firmware, and maintenance visibility in one secure workflow.